Welcome to Matteo Trek. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or engaging with our offerings.

1. Overview

Matteo Trek provides outdoor products and gear through our website. All purchases made are subject to the terms outlined below.

2. Use of Website

By using this site, you confirm that:

• The information you provide is accurate and complete.

• You will not misuse the site for unlawful purposes.

• You agree not to interfere with or disrupt the site’s operations.

3. Orders and Availability

All orders placed are subject to product availability. We reserve the right to cancel or refuse any order at our sole discretion. If a product is unavailable after you place an order, we will notify you promptly.

4. Payment

We only accept Cash on Delivery (COD) as our method of payment. No online payment or banking details are required or stored.

5. Shipping

Orders are shipped within the timeframe specified on our shipping page. Delays caused by courier services or external factors are not our responsibility once the package has left our facility.

6. Returns and Exchanges

We accept returns under conditions outlined in our Return Policy. You must notify us within the return window and return items in their original, unused condition.

7. Intellectual Property

All content on our website, including product descriptions, graphics, logos, and text, is the property of Matteo Trek and may not be copied, distributed, or reused without written permission.

8. Limitation of Liability

Matteo Trek is not liable for any direct or indirect losses or damages that result from the use or misuse of our products or services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Updates will be posted on this page. Continued use of the website constitutes your acceptance of any changes.

10. Contact

For questions or assistance, please contact us at [email protected].